Difficult COVID-19 Customer Behaviors Role-Plays

View Resource	File Name
Event Resource Type (Category)	Event Resource Type Select the type of resource that best describes the resource you are searching for.	Handout (Documents)
Event Resource Notes	Notes
Event Resource Date	Resource Date	11/13/2020
Event Resource Date Entered	Date Entered	11/13/2020
Event Resource Date Last Reviewed	Date Last Reviewed
Event Title	Event The name of the event associated with the resource.	Fall Workshops - Customer Service: De-escalation Techniques
Begin Date/Time	Begin Date Enter the date when the learning event was first available.	11/17/2020 1:00:00 PM
End Date/Time	End Date Enter the date when the learning event was no longer available.	11/17/2020 4:00:00 PM
Event Type	Event Type Select the type of event that best describes the event.	Continuing Education
Last Updated	Last Updated	11/13/2020 5:11:49 PM

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