Meeting Agenda:
MSL Mobile Hot Spot Program January Meet-up
Wednesday, January 19, 2022 at 1:00 p.m.
Online meeting only
Meeting Agenda:
1. Welcome and Introductions
2. Gathering feedback, observations, and suggestions from libraries on the Hot Spot Lending Program
3. Discussing successes and challenges and sharing best practices
a. Policies/practices for addressing overdue hot spots
b. Tracking hot spot phone numbers, SIM numbers, IMEI numbers
c. Procedures for suspending or replacing a hot spot
d. Addressing data limit message on Franklin T-9 devices
4. Discussion of hot spot and accessory needs (cases, charging cables, replacement batteries, etc.)
5. Reallocation of unused hot spots
6. Hot spot program resources on MSL website (https://libraries.msl.mt.gov/hotspotlendingprogram)
7. Feedback/questions about tablet and laptop devices (iPads and HP ProBooks)
8. Update on MSL advertising efforts for the hot spot program
a. Television PSAs
i. MT State Library Hot Spot Lending PSA 2022 - 30 sec: https://vimeo.com/663510842
ii. MT State Library Hot Spot Lending PSA 2022 – 15 sec 1: https://vimeo.com/663510886
iii. MT State Library Hot Spot Lending PSA 2022 – 15 sec 2: https://vimeo.com/663510906
b. Posters
9. Questions and Conclusion
a. Next meet-up tentatively planned for April 2022
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