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Tracy Cook It’s easy to give positive feedback. Challenges arise when you need to discuss a performance or behavioral issue that is negatively impacting you, the library, or other people. This session will discuss why we avoid hard conversations, the consequences, and how we can be more successful when we need to give someone negative feedback.
Tracy Cook is the Lead Consulting & Learning Librarian at the Montana State Library. She oversees consulting, continuing education, and lifelong learning services and assist public and tribal college libraries. When not working, Tracy can be found outside - hiking, camping, cross country skiing, and volunteering for state and national parks.
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